Topic One - engaging people
Once you are happy that you have covered both tasks for this topic, it’s time to go to your study group discussion. Here are some suggestions for structuring your discussion…
What changes could be made in your organisation to increase the message that people are welcome when they walk through the door?
What implications are there for your practice from what you have learned so far?
How do you gauge service user satisfaction? What happens if a service user’s wishes conflict with the practitioner’s views?
What would enhance your job satisfaction?
Note down your thoughts ➜